Return and Refund Policy

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Thank you for considering our boutique guitars! Here is our refund policy with the following rules:

1. 100% Satisfaction Guarantee - If for any reason you are not completely satisfied with your purchase, you may return it for a refund within 72 hours of the time it was delivered. To be eligible for a refund, you must notify us within the 72-hour timeframe and obtain a Return Merchandise Authorization (RMA) number. Please contact us at support@morganelectrics.com to request an RMA number. 
2. 1-year warranty on manufacturing defects - If your guitar has a manufacturing defect, we will repair or replace it free of charge within one year of the purchase date. Please contact us at support@morganelectrics.com to request warranty service.
3. Return process - Before beginning the return process, please ensure that you have the following information:

• Reason for return
• Original order number
• RMA number
• All original accessories and packaging
• Refund process - Once we have received and inspected your returned guitar, we will issue a refund to your debit or credit card within 10 business days. Please note that we cannot refund shipping costs, and we are not responsible for any damage that occurs during shipping.

Vintage & Collectible

We understand making a major purchase on a vintage or collectible guitar can be a stressful process. Our items are as described. We will walk you through the buying process, take videos to match with descriptions, and detail everything until you are satisfied and know exactly what you are getting. We do not consign and own what is listed. Some large-purchase items will only be available for local pickup in a face-to-face transaction.